Job Summary:

Works directly with and as a part of the Consulting leadership team to plan, manage, and lead the operational, analytics, and financial performance of the department. In addition to operational accountability, the role has a heavy focus on organizational collaboration, long-range planning and strategy, and success. This role leads Consulting in striking the right balance between being strategic – with well-articulated, short- and long-term goals and operating plans – and remaining nimble to respond quickly and effectively to unexpected challenges and opportunities. Work includes ensuring that systems, tools, and resources are used effectively and consistently across the team.  

Location:

This is a remote or Hybrid position, and the ideal candidate will be located in the states where VEIC conducts business: CT, DC, DE, IL, MA, MD, ME, MI, MT, NJ, NY, PA, OH, RI, VA, VT, AND WI. Please note that while we welcome applicants from many areas, we do not currently hire in the following parts of New York: Manhattan, Brooklyn, Bronx, Queens, and Staten Island. We encourage candidates from other parts of New York to apply and become part of our team!

Compensation:

At VEIC, we are committed to pay transparency. The starting pay range for this position will be between $150,000 - $175,000, depending on location. Based on market data, pay may vary depending on job-related knowledge, skills, education, experience, and location. Please discuss your intended work location with the recruiter for more information. The total compensation package for this position also includes a full range of medical benefits, 403(b) eligibility with match, Combined Time Off (CTO), Care and Concern leave, Parental leave, wellbeing benefit, a community service day, and eight paid holidays that are effective as of your first day of employment.

Inclusive Workplace:

We are committed to building a work community that is inclusive and welcoming to all individuals. We value a culture that includes a variety of backgrounds, experiences, perspectives, and thoughts. Climate change impacts all of us; however, we are impacted differently based on our identities and experiences. We all deserve a place at the table to make decisions about our collective future – we hope you’ll consider joining us as we work towards our vision for a healthy planet, thriving people, and energy justice.

Candidates across all markers of identity (age, race, gender, ability, veteran status, communication style, etc.) are highly encouraged to apply.

Essential Functions:

• Leads continuous improvement activities to help ensure efficient and seamless processes, optimizing the work of the Consulting team with respect to project execution, financial performance, and general operations. Processes include resource allocation, project management, budgeting and forecasting, contract management, invoicing, and performance tracking and reporting.  

• Along with the Managing Director, Consulting, is responsible for the development of the annual corporate budgeting process and monthly forecast process for the entirety of the Consulting Division.  

• Identifies and assists in the development and implementation of effective cross-division coordination to maximize the delivery of effective services to accomplish VEIC goals and objectives. 

• Leads key initiatives to improve the management and operational excellence of the Consulting Division, such as project management office and knowledge management improvement efforts. 

• Provides management direction to staff in support of Consulting as follows: 

• provides ongoing professional development, coaching, constructive feedback, personal goal setting, and performance management, providing real-time constructive feedback on an ongoing basis; 

• develops and communicates clear guidelines and expectations; 

• assesses individual training needs and coordinates training accordingly; 

• guides and supports their team as they establish individual performance and professional development goals to maximize the performance, efficiency, and work quality of each individual in support of the team; 

• provides appropriate support and action in managing performance; 

• oversees staff recruitment and orientation; 

• mentors staff and holds staff accountable for meeting goals.  

• Operationalizes cross-divisional partnerships to support Consulting and VEIC strategy. This includes providing support to the Consulting Division Business Area Leads and Project Leads.  

• Oversees and evaluates project management processes, tools, and support, with an eye towards efficiency, effectiveness, and cost optimization. 

• Develops and implements processes and tools for assuring streamlined execution of project setup forecasting, and overall execution.   

• As designated by the Managing Director, Consulting, leads the Consulting team’s interactions with VEIC Corporate and Shared Services Divisions, including DATS-IT, Finance, Enterprise Services, and other relevant support functions within VEIC. Identifies areas of operational efficiency (e.g., digital asset management and IT systems support) that can help improve the quality of our work and helps coordinate implementation. Ensures that the Consulting Division receives the appropriate level and type of support from other divisions and departments. 

• Prepares, monitors, and interprets data to focus the Consulting team on improving the efficiency of long-range planning and day-to-day operations, and on meeting their quarterly and annual goals.  

• Tracks and presents trends affecting business objectives. 

• Appropriately works to manage existing processes to meet Consulting Division project and client needs. 

• Delivers information on Operating Profit, Margin, Labor, and efficiency expectations and provides leadership to direct reports, influences peers, and manages up accordingly. 

• Provides and conducts budget reviews and reports cost plans to the Consulting Leadership Team. 

• Works to grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.  

• Develops and refines staffing structure for operations unit, and participates in recruitment, training, and mentoring of direct reports to optimize operation results, as measured by contract performance metrics and VEIC values. 

• Builds, develops, and inspires talented and highly dedicated staff.  

• Collaborates closely with members of Consulting Leadership Team to develop strategic solutions with partners and stakeholders. 

• Provides support to the activities of VEIC as necessary to accomplish organizational goals and objectives. 

Knowledge And Experience:

Knowledge and Experience: 

• Strong personal commitment to the mission, vision, goals, and values of VEIC. 

• Bachelor’s degree plus at least ten years of operations experience in a professional services environment or a combination of education and experience from which comparable knowledge and skills were acquired.  

• Ability to design, create, and carry out systematic process and/or tactical planning and implement planned steps from start to finish.  

• Strong interpersonal skills with demonstrated ability to work independently and in a collaborative team environment.  

• Demonstrated ability to function in a fast-paced and dynamic work environment, balancing and prioritizing a variety of competing demands. 

• Demonstrated ability to facilitate group discussions and meetings. 

• Demonstrated ability to manage all aspects of large, complex projects – including leading multiple departments, interacting with clients, maintaining project/program budgets, holding staff accountable to program goals, and overseeing all aspects of project work. 

• Excellent strategy, analysis, planning, and decision-making experience. 

• Superior leadership skills in collaborative and team environments.   

• Excellent understanding of quality management, improvement, and continuous learning processes 

• Strong skills in interpersonal relations, assessing individual strengths and weakness, political savvy, and managerial courage. 

• Demonstrated ability to be organized, detail-oriented, accurate, and able to handle multiple tasks and competing priorities. 

• Knowledge of energy efficiency program design and service delivery is preferred. 

• Strong personal commitment to the mission, vision, goals, and values of VEIC. 

Working Continditions:

Internal - Office work is normally performed in either a home office or in VEIC’s climate-controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.).  No known environmental hazards are encountered in normal performance of office job duties. Depending on territory assignment, a remote work arrangement may be required or optional. 

External - Less than 10% travel required

Physical Demands: 

Work involves standing and walking for brief periods of time, but most duties are performed from a seated position. There is potential for eyestrain from reading detailed materials and computer screen. Deadlines, workloads during peak periods and changing priorities may cause increased stress levels. Work may include occasional pushing, pulling, or carrying objects weighing of approximately 40 pounds such as files, documents, and some equipment. Work normally requires finger dexterity and eye-hand coordination to operate computer keyboards at a moderate skill level. Repetitive motion injuries may occur. Company will provide adaptive devices as needed.