Customer Engagement Managers have a high level of business development or customer support experience. Primary responsibilities are to meet assigned energy efficiency or key performance targets by proactively engaging and managing relationships with customers and partners. Customer Engagement Managers work closely with peers and leadership to develop long-term strategic goals for the department that advance Efficiency Vermont’s mission and bring the voice of the customer into the decision-making process. This position also works cross-functionally in both internal and external-facing roles—both as lead or in a support role. This role is tasked with supporting customers and partners to manage energy use in a way that benefits the environment, stimulates the economy and lowers energy costs for Vermonters.
Internal - Work is normally performed in climate-controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.). No known environmental hazards are encountered in normal performance of job duties.
External – Regular travel (~75%) required
Company will provide adaptive devices as needed.
We are committed to building a work community that is inclusive and represents a vibrant diversity of background, experience, perspective, and thought. Climate change impacts all of us; however, we are impacted differently based on our identities and experiences. We all deserve a place at the table to make decisions about our collective future – we hope you’ll consider joining us as we work towards our vision for a healthy planet, thriving people, and energy justice.
Candidates across all markers of identity (age, race, gender, ability, communication style, etc.) are highly encouraged to apply.