The Customer Engagemeny / Account Manager's primary responsibilities are to meet assigned energy efficiency targets by proactively managing business, retail, and community customers and building relationships with targeted non-engaged businesses. Develops and executes account plans utilizing a consultative customer engagement methodology that brings value to customers and measurable results to Efficiency Smart (ES). Assists the Manager, Account Management with assigned responsibilities such as developing strategies for market segments or helping to develop and implement department policies and procedures.
The Efficiency Smart office is in Columbus, OH and this role will have a territory of Columbus and Northeastern Ohio.
We are committed to building a work community that is inclusive and represents a vibrant diversity of background, experience, perspective, and thought. Climate change impacts all of us; however, we are impacted differently based on our identities and experiences. We all deserve a place at the table to make decisions about our collective future – we hope you’ll consider joining us as we work towards our vision for a healthy planet, thriving people, and energy justice.
Candidates across all markers of identity (age, race, gender, ability, communication style, etc.) are highly encouraged to apply.
Internal – This position will be based out of a home office. Work is normally performed in either a home office or in VEIC’s climate- controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.). No known environmental hazards are encountered in normal performance of office job duties. Depending on territory assignment, a remote work arrangement may be required or optional.
External - Intense travel requiring 75% of time on road. Occasional overnight travel may be required. Work will require exposure to commercial and industrial work environments.