• Manager, Solar Portfolio

    Job Locations US-DC-Washington
    # of Openings
    1
    Category
    Project Management
    Deadline to Apply
    9/23/2018
  • Overview

    ABOUT VEIC:

    VEIC is a mission based non-profit organization that has been a recognized leader in promoting the development of clean energy markets for more than three decades.  With headquarters in Burlington, Vermont, VEIC works nationally and internationally to promote sustainable energy projects and initiatives that create economic value, help to meet environmental targets and enhance energy justice. 

    Job Summary:

    The Solar Portfolio manager position will be based out of our Washington, DC office, where VEIC has operated the DC Sustainable Energy Utility under contract with the District Department of Energy and Environment since 2010.   The Solar Portfolio manager will work closely with the VEIC team and stakeholders to design, implement and manage initiatives to increase solar market development in the District, and in particular to develop projects that provide solar benefits to income eligible households.

    The Solar For All Portfolio Manager will provide strategic, tactical and operational leadership for the DCSEU’s solar programs and initiatives to ensure that program implementation is aligned with and meets organizational strategic objectives.  This role serves as a key stakeholder during the design and launch of new programs and/or portfolio of programs.  The Portfolio Manager is responsible for ongoing program success through staff resource and budget direction, monitoring and adjusting processes, and continuous system improvement while providing excellent customer support for both external and internal customers. 

    The Portfolio Manager will provide essential leadership within the DCSEU and VEIC by ensuring the success of the Solar for All initiatives, developing and teaching best known practices, coaching and mentoring peers, and helping to drive key success indicators.

    Diversity & Inclusion statement:

    We are committed to building a work community that is inclusive and represents a vibrant diversity of background, experience, perspective, and thought. Climate change impacts all of us; however, we are impacted differently based on our identities and experiences. We all deserve a place at the table to make decisions about our collective future – we hope you’ll consider joining us as we work towards our vision for a healthy planet, thriving people, and energy justice.

    Candidates across all markers of identity (age, race, gender, ability, communication style, etc.) are highly encouraged to apply.

    Responsibilities

    • Defines the staff and budget resource requirements, operational expectations, and internal and external reporting requirements needed to achieve defined goals.
    • Directly supervises programmatic and implementation staff associated with the portfolio. Supervisory responsibilities include:
      • providing ongoing professional development, coaching, constructive feedback, personal goal setting, and performance management. providing real-time constructive feedback on an ongoing basis;
      • developing and communicating clear guidelines and expectations;
      • assessing individual training needs and coordinating training accordingly;
      • guiding and supporting employees as they establish individual performance and professional development goals to maximize the performance, efficiency and work quality of each individual in support of the team;
      • providing appropriate support and action in managing performance problems;
      • overseeing staff recruitment and orientation
      • mentoring staff and holding staff accountable to meeting goals.
    • Manages the internal and external program staff in coordination with the budget resources to ensure excellent service delivery.
    • Develops, leads, and motivates the Program and/or Portfolio Cross Functional Team and provide the members an understanding of the annual goals and progress towards the goals.
    • Continuously monitors and reports on progress regarding initiative goals, budgets and milestones making program tactical changes as needed.
    • Leads program performance evaluations through surveys and Quality Management Systems. Ensure operational efficiency, performance quality, and drive Best Known Practices.
    • Actively scans, documents, and promotes activities that are benefiting District of Columbia ratepayers, and promoting the attainment of the Solar for All goals, for current or later use by client and VEIC.
    • Delivers clear and transparent program and/or portfolio messaging for both external and internal customers.
    • Addresses customer service complaints and feedback. Seeks solutions to prevent future occurrences.
    • Provides clear and effective communication with all customers including team members, utility and permitting agencies, stakeholders, cross-functional groups, clients, regulators, etc.
    • Manage new program development and implementation in coordination with the System Development group.
    • Develops Request for Proposals (RFP's), Memorandum's of Understanding (MOU's), and sub-contracts for external services. Actively manages sub-contractor contracts and performance.
    • Assesses real-time program market barriers and drive short term marketing efforts.
    • Manage external relations and communications with, internal and external customers, regulators, and partners regarding strategy development, program implementation, and budget and savings monitoring and evaluation activities for the initiative as appropriate.
    • Assesses key strategy changes and represent any changes or modifications necessary to achieve a successful program and attain program goals. Creates and delivers external partner trainings when appropriate.
    • Works with EM&V and regulators to ensure appropriate quality assurance activities are implemented, site verification and program inspections are completed. Generates Program Implementation Procedures (PIP) as needed.
    • Responsible for monitoring and implementing as necessary, the initiatives system performance risk reduction mechanisms,
    • Partners with internal team, and key stakeholders in new program design, forecast future achievable contractual goals, and determine the required annual budget.
    • Develops evaluation plans which include risk assessment and risk mitigation options as well as validate program design and savings.
    • Defines and drive Best-In-Class operational effectiveness.
    • Ensures Best-Known-Practices within the group are being shared and implemented.
    • Leverages external relations to enhance or accelerate progress towards program and/or portfolio goals.
    • Provides leadership to external partners and the public which exemplifies the DC SEU’s and VEIC’s national reputation as an innovator and leader in solar market support and program design. This includes roles such as speaker, author, or presenter at meetings and conferences.
    • Develops and mentors other Program Managers through leadership by example, encouragement, empowerment and training.
    • Helps define the Program Manager’s group Key Performance Indicators.
    • Continuously demonstrates and role models the highest level of project and program management skills.
    • Develops a portfolio of operating materials that will provide guidance in program delivery effectiveness and efficiency.
    • Provides support to the activities of VEIC as necessary to accomplish organizational goals and objectives.

    Qualifications

    • Strong personal commitment to the mission, vision, goals and values of VEIC.
    • Bachelor’s degree and a minimum of five years of experience in solar industry development and or program implementation planning or management or a similar combination of education and experience from which comparable knowledge and skills have been acquired.
    • Foundational understanding of solar project development cycle, solar economics including tax and incentive markets, solar project finance options, and engineering including interconnection and siting.
    • Ten years of experience in operations or program management including tactical decision-making, influential leadership, facilitation, resource management, budget management, communications, and the ability to develop and attain goals. A Program Management Professional (PgMP) or Project Management (PMP) certification is highly desired.
    • Management experience, including leadership, facilitation, staff supervision, contracts, budget management, communications and ability to develop and attain goals.
    • Ability to motivate, develop, mentor and engage staff to support VEIC's mission and division/group goals.
    • Proven ability to develop strong working relationships, collaborate with internal staff, customers, and trade allies.
    • Experience creating, leading, and fostering strong teams and successful relationships with clients, regulators, partners and subcontractors.
    • Ability to carry out systematic data tracking and reporting processes and implement planned steps from start to finish. Demonstrated experience generating reports with spreadsheet and/ or database programs such as Excel and Access.
    • Demonstrated ability to be organized, detail-oriented, accurate, and able to handle multiple tasks and competing priorities in a dynamic and fast paced environment.
    • Excellent written and oral communication skills, including plan and report writing. Experience with substantive elements of customer service.
    • Strong interpersonal skills including effectiveness in productive communications and resolving conflict incorporating a high degree of professionalism, maturity and a polished demeanor.

    Working Conditions:

    Internal - Work is normally performed in climate controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.).  No known environmental hazards are encountered in normal performance of job duties.

    External - No travel is required.

    Physical Demands:

    Company will provide adaptive devices as needed.

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